A fork revalve at MRT starts with collecting information about the rider. It's important for us to know riding ability, age, weight and height, then we need to know what type of riding you do. All these factors can influence your new settings. We also take into consideration the way a particular motorcycle works, for example if it generally rides high or low on the front end we make adjustments to the settings correcting things to make the bike more comfortable and/or allow the rider to go faster. Next we disassemble, clean and inspect everything, if needed we contact you to give you an update on the condition of your forks and advise you on any additional service parts needed. Next we revalve and/or modify anything needed to get the suspension action we are looking for. After the new settings are installed your forks are rebuilt better than new. Note: MRT only replaces wear parts that we feel need to be changed - we don't automatically replace every wear part to increase the invoice amount.
Turn Around Time
Generally you can expect a 2 or 3 business days turn on your suspension rebuild and/or or re-valve
How to Box it Up
Thoroughly clean and dry all the components. Use a sharpie or similar marker to write your name and phone # on the fork legs and shock body, wrap them in a plastic bag and seal the bag with tape. We recommend you ship your suspension in a gun case; these can be found for as low $40. If this is not possible use a sturdy cardboard box and wrap each unit in bubble wrap. Note: we do not recommend using Styrofoam peanuts as these shift in the package allowing the parts to move and can cause damage.
What to Ship
Shipments should include only the components that you want us to work on.
Following Up after You Ship
E-mail us the tracking # for your shipment to support@mergracing.com and we will schedule your project in so there is no delay.